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Customer Reviews

Derek and Helen Truby - January 20, 2020

Hi Aaron and Mark,

We purchased our IH motorhome off you last year, 14th January I believe, and therefore our warranty has just come to an end.

I just wanted to let you know that we were reluctant initially to purchase the van from yourselves all the way over there in Great Yarmouth due to your distance from Chester, our home town, and we were worried about the logistics of having any warranty work completed.

As you aware we did have a few problems over the 12 months of the warranty, although nothing too untoward, and I’m just writing this email to let you know we feel our worries were unfounded due to your excellent responses and flexibility in letting us have the required work carried out closer to home with no hassle or objections from Beck’s at all.

You’ve both been a pleasure to deal with and if ever we want to upgrade our van again we would have no hesitation in coming back to Beck’s for a future purchase.

All the Best and thanks once again thank you for the excellent service throughout the purchase and warranty.

Derek & Helen Truby

Alan Loaring - January 17, 2020

Many thanks for your company (Mark) help with a query on my Hymer.
After nearly 6 years since a purchased it new from Becks , I still get great service.
As I tell many motorhomers on my travels that is something you would never get from the "big boys".
You run a great family business and long may it continue..
Best Regards
Alan Loaring.

Mr Rod Goldthorpe - August 21, 2019

Hi John & Steve
Just a short e mail to say thanks for sorting the reversing camera &
other faults out yesterday. I felt the service we have received from Becks is second to none Steve was great & sorted everything for us on the day & even took time to patiently answer all our questions. We were prepared to camp out until the faults could be sorted but not needed. I wish you were on our doorstep Your firm seems to employ people that know what they are really doing. Anyway, hopefully we won't bother you again but thanks for great after sales service. I Am glad I bought our lovely Hymer from you Pass on our thanks to all concerned

Regards Rod Goldthorpe

Sonny and Ard Smith - March 1, 2019

Dear Greg,

Re.: ERIBA Troll 540

We are delighted with our new caravan and look forward to making good use of it. The ‘buying process’ has been made very easy by all of you at Becks. You personally have been extremely polite, helpful and patient over what turned out to be quite a period of time and have always responded to our queries quickly, we couldn’t ask for more. Everyone else we have been in contact with has been equally polite and helpful.

The hand over was excellent with Steve (?) taking his time and explaining all fully, plus sorting the earthing issue on the lights without fuss. Worth noting that this is the second new caravan in the past two years and the hand over from yourselves was far, far better than the previous one.

Our thanks to you and all at Becks. Excellent care and service.

Yours sincerely,

Sonny and Ard

Sonny and Ard Smith

John Reynolds - December 19, 2018

To everyone at Becks Motorhomes. Thank you for selling me a 2004 Burstner Elegance and especially for fitting and giving me a new starter battery even though the warranty had expired by 2 weeks. Excellent service. The camper has done plenty of miles to and from Aberaeron Wales twice and 6 Warners Shows. Thank you for a great beginners experience. Roll on 2019.

John Reynolds and Jan

Pete and Pip - November 30, 2018

Dear ‘Becks'
> This is to say ‘Thank You’ and praise your customer support / service
> We purchased a secondhand camper from you this June
> Whilst it has not been without problems, we love it and very pleased with the way you have dealt with the issues in a no fuss manor.
> 'Good old fashioned customer service’ - And a bright cheery lady always answers your phone.
> Well done Becks - wishing you all good business in 2019 and beyond and as its nearly that time ‘Festive wishes’!
> Best regards,
> Pete & Pip

Gill and Greg Fossey - June 26, 2018

Hi Aaron
Just wanted to let you know we’ve just had a week in the motorhome and are both absolutely over the moon with it.
I wanted to thank you and your team for everything you did to ensure we were entirely satisfied with it, and you have certainly pulled out all the stops.
We have already recommended your company to several people we met on our travels.
I don’t expect you realise that finding this perfect configuration has enabled us to continue enjoying our camping holidays for a few years to come.
Thankyou again for all your help.
Kind regards
Gill and Greg Fossey

Len and Margaret - June 4, 2018

Hi John,
Just a short note to thank you and all at Becks for the very efficient and friendly way our recent purchase was handled.From the initial conversation with yourself and Greg,the excellent ''hand over'' by Steve and the very efficient and friendly way Mark undertook the admin,the whole process was a credit to you all. Such outstanding service is the main reason we travel about 300 miles to Rollesby despite having other Hymer dealers much nearer our home in the Midlands.

Many thanks it was a pleasure dealing with you once again.

Best wishes Len and Margaret

Mr Jennings - April 21, 2018

Hi Greg I would like to extend a big thank you to you specifically, and the team at Becks for all the help with ordering and supply our AdriaTwin Sp600.

It was as seamless and smooth as we could have wanted.

I would certainly recommend Becks to people considering a motor home purchase.

We’ve had a great week away finding out how to use all the new elements the Adria brings.

Thanks again
Mark & Liz

Mr and Mrs Jones - March 31, 2018

Dear Aaron, I would just like to say thank you to you and every one else at Beck,s Garage for the help and kindness I was shown last Wednesday when I visited and changed over motorhomes.

I was made really welcome despite arriving early & was accommodated by every one, The Boss, workshop staff and sales team alike.

With the service I received I was able to get back to Bournemouth in good time missing the worst of the rush hour traffic on the M25.

You all clearly enjoy your roles within the company and work as a team, congratulations.

If on our travels we ever find ourselves in East Anglia we would love to pop in and say hello !
Bye the way Mrs JJ is thrilled and delighted with our new Hymer and if ever we want a new one we wont hesitate to contact you first.
Kindest of Regards John & Sue Jones

Mr and Mrs Jones - October 5, 2017

Hello Greg,

The Eriba arrived back home no problem- drove back beautifully -absolutely rock solid all the way. Very impressed.

We would both like to express our gratitude and appreciation to you all for the brilliant handover. Could you pass on our thanks to Steve for the fantastic tips and demonstration, and to the really helpful Technician Grant for sorting out the electrics.

It was definitely worth the long treck.

Many thanks,

Kind Regards

Gwyn and Jane.

Mr Freeman - July 24, 2017

Hi Mark

 Hope you had a good show.

 I would like to thank you and all the team at Becks for an excellent handover. 

 I found that throughout the process nothing was too much trouble. 

 However if I may make a small suggestion.

 The alarm fitter did not leave a very good instruction leaflet which is a shame as there is a very good user guide on the internet.

 So once again thanks to you all and see you in a year when I call for the water ingress check.


Steve Freeman

Mr and Mrs Kemp - May 15, 2017

Hi Mark.

As always a great reception and really good service.Please  thank the entire team for a really great experience.

Best Regards

The Kemp's. 

Mr and Mrs Solomons - May 10, 2017

Dear John, Mark and Greg


Karin and I are writing to thank you for a wonderful buying experience.  The amount of time and effort each of you spent with us at every stage of the buying process was fantastic, and made all the difference.  Steve also did a very careful, patient and thoughtful handover yesterday. 


We left Rollesby yesterday in the first motorhome we have ever owned, loved it and arrived home safely!  The Hymer is perfect and we could not be more pleased with the service we have had from Becks.


We look forward to many years of happy travel and a long relationship with you and your company.


Best wishes



Mr and Mrs Jackson - April 13, 2017

Hi Mark just to say a big thank you for what you have done, I know I've been a right pain, it fitted on the drive ok ok although I was extra cautious. The car towed fine and as I said the number plate fitted ok.

I emailed Steve to thank him for the radio, which I know couldn't have been easy.

Have a nice Easter.

Mr and Mrs M Jackson



Rod and Sue Whitford - December 22, 2016

Greg and Steve
Thankyou both so much for making our first motorhome purchase experience so pleasant and easy. You both did a fantastic job in your diffrerent roles. We so appreciate it and think Becks are the best. 

John and Angela Wright - July 20, 2016

Hi Mark

Just a line to thank you for your help when we purchased the Motorhome and accessories. Angela drove it home on Saturday and we got back about 7-30 lit up the bbq opened a bottle and breathed a sigh of relief not least because it fitted where I had worked out it would. Measuring not being my strong suit. I was allowed to park it! Toby loved the bed ,so I might have a fight on if I want a go. I guess I can always sleep under it if I lose. Can you please pass on our appreciation to Steve for his patience and time in explaining the ins and outs of our new toy and we're sorry if it took longer than usual as we are new to this business. Look forward to seeing you next year for its first service.

Best regards to all

John and Angela Wright

Mr and Mrs Donoghue - June 29, 2016

Dear Mark

My wife and I went on our first ever Motorhome trip this weekend to Poole we had a little issue of our own making but your man Steve helped is sort this immediately. We had a wonderful time and thoroughly enjoyed our rest bite. 

I take this opportunity to thank you personally for your professionalism on conducting the sale and induction to the Motorhome. I would like to thank John for so kindly arranging the delivery which because of an an operation I was unable to collect. 

We hold yourself and colleagues in such high regard for making our purchase a real pleasure. 

The condition of the Motorhome when delivered was pristine. 

In all your company have made us very happy and we wish you the very best in business.

Regards Eddie

Paul and Pat Farrow - May 31, 2016

Both Pat and I would like to thank all concerned in your prompt response and remedial work to our van.
Problems will occur but its how they are dealt with that is very important.
A big Thank you all. We could not have asked for anything more.
Kindest regards
Paul and Pat Farrow. 

Mr and Mrs Kemp - April 8, 2016


Just a line to say a big thank you for our habitation and first service,which we had done today.

Please pass a special thanks to Steve, who has worked wonders on our minor snags.

We would also like to add how friendly and positive all seem to be ,a very can do attitude prevails.

Thanks again,

The Kemps.

Mr and Mrs Almey - March 12, 2016

Hi Greg Alison John and Mark 

Thank you all for all that you have done for us with our new motorhome.  We are so delighted with it and she slots on our driveway a treat.It is a pleasure doing business with you all, a respected family firm that look after existing&new customers alike something that these days is difficult to find. You all should be very very proud of what you all have achieved. 

Please give Becky The Burstner to a nice home she was a brilliant old van and many happy times we had with her on our travels. 

Once again a huge thanks and also for the little extras too. All very much appreciated  

Many thanks.   

Mary & Kevin Almey 

Brian and Mollie Lister - January 13, 2016

Many thanks for sorting out our charger/battery problem today.  There is always a warm friendly welcome to greet us, coffee, magazines, free loan car and a job well-done. We would highly recommend any motor-homers or would-be motor-homers to pay you a visit - pleasure to do business with you.

Kind regards

Brian & Mollie Lister

Steven Martyn - November 5, 2015

I would like to say how impressed I am with the service and commitment I have received from Becks Motorhomes since purchasing my Hymer from them in September 2015.  I have certainly had a few teething problems with it, the vehicle was used so was to be expected to an extent, however, the staff have been absolutely brilliant in their ability to sort these out for me. 

Nothing is too much trouble for them, they don't quibble or sweat the small stuff, and they understand the principle of building a customer for life. If you are thinking of buying a motorhome, I would thoroughly recommend them 

Steven Martyn 

Terry and Sue Law - September 18, 2015

We purchased a brand new Hymer B544 from you on 1st September 2015.  We experienced excellent service from the Becks Team. From initial enquiries all the way through to taking possession, your service was second to none. All of your staff were helpful, courteous and well informed about the vehicle. We would be only too pleased to recommend Becks Motorhomes to all of out motor-homing friends and to any other motor-homers that we may meet. Excellent service. Well done to all.

Nick and Cameron - June 5, 2015

Dear John,

just a quick email to thank you and everyone at Becks for a very pleasant Saturday when we picked up the Hymer. All the way through the process it has been a pleasure to deal with you.

Cameron and I have already toured the biking spots of the Highlands in Rhymer and we are off to Wales soon and then France. Everything working well and it is a pleasure to drive. I think we are missing a shelf in the fridge, but I dont think it will go in with the limited door opening. 

thank you all once again

kind regards